Support ticket classification with a review path
Turn an incoming customer message into one of the queues your team already uses. Keep the category list small, the routing rule explicit, and the final action under your control.
Read the guide ↗Jev AI use cases for your next workflow.
Explore Jev AI use cases for support, sales, and product teams. Start with a bounded decision, inspect uncertainty, and connect the next workflow step.
AI lead qualification using your sales criteria
A good qualification rule explains why a lead belongs in a queue. Evaluate the information a prospect actually provided against a short, written definition of fit.
Read the guide ↗An intent classification API with explicit outcomes
Route a message to the next step without asking a chat model to write a paragraph. Supply the message, your allowed intents, and the rule that separates them.
Read the guide ↗Content moderation classification with a review queue
Turn a written text policy into a repeatable triage step. The classifier helps sort the queue; your team remains responsible for enforcement and appeals.
Read the guide ↗Customer feedback tagging that your team can explain
Classify feedback by the product question you need to answer. Start with one main theme per message, then review mixed or uncertain feedback separately.
Read the guide ↗